From start to finish Nicola at T L Darby was fantastic, nothing was too much trouble, always called and emailed when she said she would and made our daughter welcome every time we went to the showroom. We traveled 20 miles to buy from T L Darby as our local dealer in Sutton Coldfield was not very helpful to say the least. Highly recommended and we will definitely be returning.

I attended yesterday with my partners car. I have never received such good customer service in any car dealership. Taylor Smart is a credit to your company, a very polite, caring young man.

Fantastic service received once again from T L Darby. My wife and my vehicle were both in for their first service.

Excellent customer service and support.

Many thanks

We purchased a second hand VW Polo and Adam was very good throughout the whole process. Well done.  

Being a person who knows very little about cars, I can say that it was a stress free experience with good personnel willing to take time to answer any queries. They were welcoming, professional and the bunch of flowers on collection was a lovely gesture.

As always they are a friendly bunch of people, nothing is too much trouble, they are not pushy in any way. We always go here to purchase our cars.

I just purchased a new Passat through Mark Truman.

I can say that I do not give out praise easily (as BT andSky can testify recently). However, I can say that TL Darby have beenabsolutely 1st rate in every dealing I have had with your companyregarding the new car purchase, and the storing of my old Passat, until BritishCar Auctions pick it up from you. Be it rushing my purchase through, cups oftea, moving my old car for me, and not pressuring me into buying anything, allyour staff, and Mark in particular, were incredibly helpful, and make the wholeprocess much easier to navigate for me than on previous purchases. Attention todetail is excellent


Very good very informative staff helpful and polite and able to offer a very good deal.

From start to finish, Joe Knight at T L Darby was fantastic. There was no pushy saleman technique. Just a very helpful and knowledgeable In fact we went to T L Darby to buy our new car after we had been referred to them under the warranty on our other car. They offer excellent pre and after sale service and peace of mind you know they will always try to look after you.

I didn't even go in to buy a car, literally asked a few questions, went for a test drive, now I'm driving a 66 plate VW Touran! Awesome lads down there and very helpful!

Love the car, my brother has one and my cousin had one although he has a R DSG now that he has now remapped to 362 bhp!! It’s now doing 0-60 in under 4 seconds and 0-100 in around 8 seconds.I drove it the other day since the remap…awesome!! My brother has an R on order as his 14 plate GTD is just coming to the end of its contract.  So shame I couldn't have the R but beggars can’t be choosers J and I never expected to even get a GTD let alone an R. Thanks again!

Hi Marco,

Just a quick message to say thanks for all your help andgetting the car to me so quickly I really appreciate it and you helped me out a lot.Looks nice, sat outside work and everyone has had a nosey already.



Thanks to Adam Lochrie for the help provided in the purchase of my VW Golf. He was polite and helpful all through the sales process and made buying a vehicle from you a very pleasurable experience.