We're a Covid-19 Safety Aware Company
At TL Darby we are as concerned as you are about the Coronavirus and we are determined to do everything possible to continue to support our customers and staff while minimising potential exposure to Coronavirus when you visit our dealership.
To do this we would like to outline the additional steps that we are taking to protect our staff and customers.
We will be constantly monitoring the advice from Public Health England and the NHS to make sure we are doing everything we can to keep everyone safe.
In line with the advice of Public Health England we now have sneeze screens fitted to desks and counters.
Safe distancing measures are in place including floor markings.
We are also operating a 'No Handshake Zone' in all of our departments. Please don't be offended if we don't shake your hand.
All touch points within the dealership are cleaned regulary with an extended rota in place.
Staff and customers are required to wash their hands upon entry.
All of our staff have been supplied with hand sanitiser and are being asked to wash their hands at regular intervals.
Staff temperatures will be taken on a daily basis.
After any test drive or courtesy car use we are thoroughly cleaning all points of contact. This includes the steering wheel and other controls as well as the interior and exterior handles.
Prepared vehicles will be sealed with a dated sticker to show when the vehicle was last cleaned.
We have increased the frequency at which we clean our showroom, bathrooms and staff areas.
All desks and customer areas will be cleaned and sanitised between customer appointments.
We are operating a free collection and delivery for service customers. All of our drivers use hand sanitiser and wear disposable gloves while driving your vehicle. They will also clean all contact points (steering wheel and contact points) when they return your vehicle.
If you are interested in a new or used car we are now operating Click & Collect service.
Simply choose your new car, request a video demonstration for you to view at home. Then secure it with a £99 deposit.
We sanitise and deep clean your car ready for your arrival.
We quarantine your car, ready to inspect and drive when you arrive.
Collect your car. Totally contact free. Safe and simple.
We can also bring a car to your home for you to test drive. We'll undertake the same precautions as our collection and delivery service outlined above.