At TL Darby ‘it starts with you’ is more than just a slogan. Our whole business is built around delivering the best possible service to every customer. Whether you are buying a new or used car, require servicing or repairs, or simply need some advice - we are here to help. This commitment to delivering an outstanding customer experience has been recognised in the 2019 Autotrader Retail Awards and is reflected in the customer testimonials shown below.
Whatever your motoring needs, for an award winning customer experience call TL Darby on 01283 248711.
Recently bought a car from TL Darby and found that - from start to finish - the service was excellent. Adam and Chloe were exceptionally helpful.
I bought a 2020 Golf online …. From the USA and had it delivered to my new UK address!!
The car is beautiful and perfect.
The sales team were fantastic and professional.
Lauren Rayson did a magnificent job in the post sales tasks. She pays attention to everything and follows up will exemplary good and timely communication.
The fact I was in a different time zone and continent made no difference. This is the best car purchase experience I’ve ever had.
Thank you all very much.
Just received a new car from T L Derby. Superb experience from start to finish, Joshua, the salesman, couldn't have been more helpful. His handover was the most thorough I have ever experienced, I don't think he left anything out. Always had excellent service with this business, and I am happy to recommend them to anyone looking for a VW.
I have just picked up my new T-Roc the service as expected from Joshua at T L Darby was excellent and the handover was very efficient. This is my second T-Roc the first was the best car I've ever owned and the new one is even better, in particular they have made some improvements to the DSG gearbox.
Picked up my new Golf yesterday from T L Darby and I LOVE it! Simon and Lauren were in charge of me and my part exchange and were unbelievably helpful and friendly throughout the entire process.
I viewed the car and was allowed to take it on a proper test drive, including A38 and through town to really get a good feel, Simon explained lots of its cool features as we went along.
I was allowed to have look around the car in my own time with no pressure or nagging.
The p/x process was very smooth and made me feel at ease that everything was cared for. Lauren was SO helpful and really good fun, which again, made me feel less nervous! Everything was explained and set up for me in a non rushed way.
I was offered a coffee both of the times I went to the dealership and all of the staff were inviting and friendly. The phone was answered every time I called and emails responded to in a swift manner by both Simon and Lauren.
I adore my new car and would highly recommend TL Darby to others looking to buy a new or used VW.
The car was very clean and well prepared for collection although could have done with a quick hoover - other than that it was perfect!
Many thanks once again!